Thank you for choosing CozyNook LLC! We are committed to providing you with high-quality small furniture and decor. If you are not satisfied with your purchase, we will be happy to help you. Please read the following refund and return policy carefully:

1. Return Terms
   Return Period: You can request a return within 30 days of receiving the item.
   Product Condition: Items must be returned unused and in their original condition, including all tags, packaging, and accessories.
   Non-Returnable Items: Custom items, clearance items, and gift cards are not returnable.
2. Return Process
   To request a return, please follow the steps below:
   Contact Customer Service: Please contact our Customer Service team via email or phone with your order number and reason for return.
   Obtain Return Authorization: Once we confirm that you are eligible for return, we will provide a Return Merchandise Authorization (RMA) number and instructions on how to return the item.
   Packaging Items: Please fully package the item to ensure that it is not damaged during shipping.
   Returning Items: Return the item to the return address provided and keep the shipping receipt for your reference.
3. Refund Processing
   Once we receive your returned item and confirm its status, we will process the refund within 5-7 business days.
   The refund amount will be returned based on your original payment method and may vary depending on different financial institutions.
4. Costs
   Shipping: The original shipping cost is not refundable, and the return shipping cost is borne by the customer unless the item is defective or shipped incorrectly.
   If necessary, we will cover the return shipping cost, and the customer needs to inform us in advance.
5. Exchange Policy
   If you need to exchange the product, please contact customer service for processing. We will provide you with corresponding instructions.
   
   Thank you for choosing CozyNook LLC, we look forward to providing you with excellent service and product experience!