Welcome to the FAQ page of CozyNook LLC. Here are some of the questions and answers that our customers often ask. If you have additional questions, please feel free to contact us.
- Where can I view product information?
You can view information about all products on our website, including descriptions, prices, and availability. Each product page has detailed information and multiple angles of pictures. - How do I place an order?
Simply browse our website, select the products you want, click “Add to Cart”, and follow the prompts to complete the checkout. You can choose to register an account or shop as a guest. - What are the payment methods?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), as well as other secure online payment methods such as PayPal. - How do I modify or cancel my order?
If you need to modify or cancel your order, please contact our customer service team as soon as possible. Please note that once an order enters the shipping process, it cannot be modified or cancelled. - How much does shipping cost?
Shipping costs vary depending on the order amount, destination, and shipping method selected. The system automatically calculates and displays the total shipping cost at checkout. - How long does it take for my order to arrive?
We typically ship within 1-3 business days of order confirmation, but delivery times may vary depending on your location and shipping method. - How do I process returns?
Please review our Refund & Return Policy. You can return unused items in their original packaging within 30 days of receipt. - What if my product is damaged or missing?
If the item you received is damaged or missing, please contact our customer service team within 48 hours of receipt and we will provide you with a solution. - Do you ship internationally?
We ship internationally. - Can I purchase products in-store?
Currently, our products are only available online, and we do not have a physical storefront.
Thank you for visiting CozyNook LLC! We look forward to efficiently resolving any issues you may have.